103-04 OVERCOMING LEARNING BARRIERS WITH EXCLUDED PEOPLE

Community Learning Development Resource 103-04

 

OVERCOMING LEARNING BARRIERS WITH EXCLUDED PEOPLE

 

Summary

How can non-confident, non-intending learners be helped to overcome learning barriers and be enabled to progress? Ideas coming from discussions with community workers.

 

1. Barriers at entry from first contact onwards, non-confident and inexperienced learners may be helped by:

 

  • Contact and recruitment approaches, which are in keeping with normality and the general life experience of the individual. The majority of non-confident adults are drawn into learning through conversation and in the company of a friend (who can be a worker!)

 

  • Friendship, conversation, comfort, sustenance and encouragement

 

  • Having some awareness and confidence in their own learning skills, abilities and capacity to learn successfully and of the potential of engaging in community learning

 

  • Awareness raising and support to enable them to begin to identify what they want to do

 

  • Awareness of their empowerment and role in choosing and shaping their future

 

  • Knowledge and understanding of learning opportunities – what they are; what they can provide; where and when they are; how they work

 

  • Access via familiar home territory where they feel safe and unthreatened (their comfort zone)

 

  • Individual support provided by a friend or by being within a friendship group

 

  • An initial assessment mode which is individual, learner friendly and non-threatening

 

  • Time to gain self-confidence, understanding and skills, before entering any formal, mainstream or group learning experience

 

  • Physically accessible learning opportunities – neighbourhood

 

  • Conveniently accessible learning opportunities – timing

 

  • Affordable opportunities – including support costs, e.g., childcare, materials

 

  • Ability to deal with negativity towards learning which may exist around them in their family, peer, neighbourhood situations

 

  • Self-esteem to be able to face up to and deal with setbacks and feelings of failure.

 

2. Progression barriers – when needing to move on, non-confident and inexperienced learners may need:

 

  • Their capacity, competence and confidence confirmed

 

  • Encouragement and a warm welcome

 

  • Informal signposting – advice and information without bureaucracy

 

  • Referral – probably with enabling or advocacy

 

  • Support to progress between different learning experiences – each new situation may be threatening

 

  • Support to move from informal socially supportive learning environments to formal group learning situations

 

  • Support to choose to move-on

 

  • Buddying, hand-holding or the comfort of progression as a learning group

 

  • Support to move from a community venue to an institutional venue

 

  • Support in dealing with the ways that learning changes learners but not those around them – the impact of lifelong learning within families and relationships

 

  • Support and encouragement to move from dependence to independence

 

  • The development of a level of self-confidence to enable them to make a transition, particularly if this means a change of group, location, etc.

 

  • Empathy – non-judgemental feedback and support

 

  • Progression opportunities by the delivery of learning, which does not require a change of venue, etc.

 

  • Feelings of self-worth and self-esteem that sustain them through any setbacks or failure to achieve, and through which they can rationalise these and address them positively, with hope and expectations of future success

 

  • Material help – transport, funding (for fees and/or costs), childcare.

 

 

 

PROMPTS FOR REFLECTION AND DISCUSSION

 

  • How effectively is the support already in place?

 

  • What might be the priorities in a guide to  ‘Processes and Protocols for Learner Entry and Progression?